Support

Need help?

Catalogs

View our Catalogs here.

Frequently asked questions

Support form

Do you want support?

Local Support

Mobicool China

Tel +86 (0) 755 2560 7722
Email  cs.cn@dometic.com

Mobicool Germany

Tel +49 (0) 2572 879-191
Email tkd@dometic-waeco.de

Mobicool Canada

Tel +1 855-700-9808
Email info.ca@mobicool.com

Warranty

Mobicool coolers have a limited warranty that covers any defects in material and workmanship under normal use during the Warranty Period. The Warranty Period is one year from the date of the original purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Dealers, service centers or retail stores do not have the right to change the terms and conditions of the warranty. Mobicool is not responsible for incidental or consequential damage resulting from any malfunction.

WHAT IS NOT COVERED: (1) Damaged through abuse, misuse or neglect, (2) Damaged in an accident, (3) Unreasonable use or used for any purpose not expressly stated in the product manual, (4) Repaired or altered in any way, including electronic changes from its original configuration.

Mobicool will repair or replace (choice of remedy at company’s discretion) goods or parts that prove to be defective.

DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.

If you have any questions regarding warranty, please call us.