Privacy Policy

We, Dometic WAECO International ("Mobicool"), collect and use your personal data exclusively within the scope of the provisions of the applicable data protection law. It is Mobicool´s aim that all persons whose personal data is processed by Mobicool shall at all times feel confident that the person's privacy is respected and that due care is taken regarding his or her personal data. You are provided with information below on the nature, scope and purpose of the collection and use of personal data. You can also access this information at any time from our website at (“site”) via the “Privacy Policy” link.

Collection and storage of data for intrasystem and statistical purposes

The following data are transmitted to our web server each time you access our services:

the current IP address of the internet connection you are using
if you visit our site via a link, the page you are viewing to visit our site
the pages of our site you visit
date and time of your visit to our site
the operating system, browser (e.g. Internet Explorer, Firefox, etc.) and the browser version you use

These data are stored anonymously and used solely for statistical purposes (e.g. to determine how frequently the specific pages of our site are visited) or for technical network and system monitoring to ascertain faults in server operations (log files). 

Additional data processing

Additional data will only be collected and processed if a contractual relationship is to be established between yourself and mobicool, defined or amended in terms of content. We will use data collected for this purpose only to the extent required to implement the contractual relationship.

If you contact us using the contact form provided on our site, we will store and use the data included therein (name, postal or email address, telephone number etc.) to perform the service or products requested by you and for future correspondence with you.

Please note: Email or the contact form are not secure forms of communication and the contents of correspondence sent using these methods is not protected against unauthorized access by third parties. We recommend that you send any confidential information by post.


If you wish to receive emails from us with information about current offers and our company (“Newsletterˮ), we require, apart from your email address, confirmation that you are the owner of the specified email address and agree to receive the Newsletter. Such data will only be collected to enable us to send you the Newsletter and to document our right to do so. You can at any time decline acceptance of the Newsletter and revoke your consent to the future storage of your email address obtained separately for this purpose during registration. To do so, please use the contact details indicated below.  


We will only ever collect, process or transfer personal data for purposes other than those stipulated above with your express and voluntary prior consent. 

You can revoke your consent to the continued future use of your personal data at any time. To do so, please use the contact details indicated below.

Disclosure of personal data to third parties

We will use your personal data exclusively for our own purposes as stipulated above. We will not disclose your personal data to third parties.

If, in the interests of increasing efficiency, data processing tasks are outsourced to third parties, these third parties are required to comply with our data protection standards and grant us the right to monitor compliance with these standards and statutory requirements. Mobicool will continue to be responsible in such case too for ensuring compliance with statutory data protection provisions (“commissioned data processing”).

Security measures

Mobicool has implemented specific technical and organizational security measures to protect your personal data. The security measures are state of the art and are continuously adjusted in line with new developments.

If data are collected to initiate or implement a contractual relationship, communication with us will be encrypted according to the state of the art to prevent misuse by third parties.

Storage and deletion of personal data

As soon as your personal data stored by us is no longer required for the purposes for which they were collected, they will be immediately and irrevocably deleted unless we are required by law to store such data. If we are required to store data, data will be irrevocably deleted upon expiry of the legally prescribed retention periods.


So-called “cookies” may be used in some cases on our site. Please refer to our Cookie Policy in order to learn more about using and deactivating cookies.


This site contains links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

Contact partner, right of access and correction

If you have further questions or comments regarding our Privacy Policy, please contact us at any time.

You have the right at any time to access information about whether we have stored your personal data, and if so, which data. Information can also be provided electronically upon request. You have the right to have inadmissible data deleted/blocked or incorrect data corrected. We will be pleased to provide you with information on this at any time upon request.

Contact us at: [email protected]

Updating of this Privacy Policy

Mobicool reserves the right to update this Privacy Policy, where necessary, to take account of technical developments or in connection with new services or products provided. The current version can be viewed at all times on the site at via the “Privacy Policy” link.